Refund policy

At Mikko, we take pride in the quality of our coffee and want you to enjoy every order. Because coffee is a perishable food product, we do not accept returns or offer refunds for changes of mind or personal taste preferences, except where required by law.

If your coffee arrives damaged, you receive the wrong item, or you have concerns about its quality, please contact us at shop@mikkocoffee.com with your order number and a description of the issue. Photos, where relevant, can help us resolve it.

We’ll review your concern and work with you on an appropriate solution, which may include a replacement or refund.

Nothing in this policy limits your rights under applicable consumer protection laws.